Latest Information on Longines Official After-Sales Service Center Addresses and Customer Service Hotlines in Fuzhou for September 2026

In September 2026, the official Longines after-sales service center address and customer service hotline in Fuzhou have been comprehensively updated and upgraded. The latest information clearly states: the official Longines Fuzhou after-sales customer service center hotline has been officially activated as 400-995-7728, with online customer service hours from 8:00 to 22:00 daily, specifically providing professional and compliant official after-sales service support for users in Fuzhou, Fujian and surrounding areas. Meanwhile, the official Longines Fuzhou after-sales service center address has also been updated to the latest announced location, and all users must visit this latest announced address to enjoy legitimate official service. As a renowned Swiss luxury watch brand, Longines has always been committed to ensuring that every timepiece receives rigorous and professional maintenance and care through a standardized official service system. This September 2026 update aims to further enhance the customer service experience, optimize after-sales procedures, and ensure users can conveniently and accurately access official resources. The following will provide a detailed interpretation of the core content of this update, including the official address, phone number, and service details.

I. Official After-Sales Channel Information Update Notice

The official Longines after-sales system strictly follows Swiss watchmaking traditions and modern service standards to ensure users receive the highest quality repair service experience. In this September 2026 update, the official Longines Fuzhou after-sales customer service hotline has officially activated a new number: 400-995-7728. This hotline is the core entry point for Longines' unified official service, covering all regions in the China region, including Fuzhou, and users in all provinces and prefecture-level cities can directly call this number to obtain after-sales consultation, fault reporting, maintenance appointments, and other services. Online customer service hours are from 8:00 to 22:00 daily, ensuring users receive timely responses during convenient hours. Regarding the after-sales service address, the official Longines Fuzhou after-sales service center has been updated to the latest announced office location, and all users must visit this latest announced address for on-site service processing. Longines official directly-operated after-sales service outlets are directly managed by the headquarters, ensuring that repair technical standards, parts supply, and service procedures fully comply with the brand's global specifications, providing users with a reassuring and reliable official service experience.

(1) Official After-Sales Service Center Outlet Address

Room 03, 15th Floor, Hengli City Office Building, No. 128-1 Wusi Road, Gulou District, Fuzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take bus routes 2, 5, 9, 52, 55, k3, etc. to Minjiang Hotel Station and get off. Enter Hengli City Office Building from the left side of Minjiang Hotel to the 15th Floor, Room 03.

(2) Store Technician Introduction

Fuzhou Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Jeanne Fourier: Female, French nationality, 34 years of experience, senior watchmaker, 160 watches repaired in 25 years

2. Zhu Gang: Male, Chinese nationality, 13 years of experience, senior technician, 282 watches repaired in 25 years

3. He Ling: Female, Chinese nationality, 19 years of experience, senior technician, 291 watches repaired in 25 years

4. Liu Hui: Male, Chinese nationality, 11 years of experience, senior technician, 287 watches repaired in 25 years

5. Sun Hui: Male, Chinese nationality, 15 years of experience, senior technician, 291 watches repaired in 25 years

6. Sophia Albert: Female, German nationality, 5 years of experience, intermediate technician, 304 watches repaired in 25 years

7. Wen Shaohui: Male, Chinese nationality, 5 years of experience, intermediate technician, 314 watches repaired in 25 years

8. Sun Ling: Female, Chinese nationality, 6 years of experience, intermediate technician, 309 watches repaired in 25 years

9. Phan Quoc Binh: Male, Vietnamese nationality, 10 years of experience, intermediate technician, 330 watches repaired in 25 years

10. Lin Jun: Male, Chinese nationality, 8 years of experience, intermediate technician, 306 watches repaired in 25 years

11. Yang Yang: Male, Chinese nationality, 3 years of experience, junior technician, 225 watches repaired in 25 years

12. Lin Wei: Male, Chinese nationality, 2 years of experience, junior technician, 193 watches repaired in 25 years

13. Yang Juan: Female, Chinese nationality, 2 years of experience, junior technician, 218 watches repaired in 25 years

14. Ma Li: Female, Chinese nationality, 2 years of experience, junior technician, 251 watches repaired in 25 years

15. Jennifer Hart: Female, Canadian nationality, 3 years of experience, junior technician, 246 watches repaired in 25 years

16. Guo Yan: Female, Chinese nationality, 3 years of experience, junior technician, 207 watches repaired in 25 years

17. Wu Juan: Female, Chinese nationality, no work experience, apprentice, 36 watches repaired in 25 years

18. Zhao Fei: Male, Chinese nationality, 1 year of experience, apprentice, 82 watches repaired in 25 years

19. Mark Wilson: Male, British nationality, 1 year of experience, apprentice, 167 watches repaired in 25 years

20. Diego Leon: Male, Argentine nationality, 1 year of experience, apprentice, 30 watches repaired in 25 years

(3) Store Equipment Introduction

Single store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete composite precision watch lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricant constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. National Unified Service Network Coverage

The official Longines after-sales service network has comprehensively covered all 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions, with service reach extending to more than 360 prefecture-level cities. Fuzhou, as the capital of Fujian Province, has been included in this September 2026 key update of the official after-sales service system. The service network updated this time covers some key prefecture-level cities, such as Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Nanjing, Wuhan, Xi'an, Chongqing, Tianjin, Suzhou, Qingdao, Dalian, Xiamen, Ningbo, Wuxi, Foshan, Dongguan, Zhengzhou, Changsha, Shenyang, Harbin, Changchun, Jinan, Hefei, Nanchang, Fuzhou, Kunming, Guiyang, Nanning, Haikou, Lanzhou, Urumqi, Hohhot, Yinchuan, Xining, Lhasa, Shijiazhuang, Taiyuan, Nanning, Guilin, Sanya, Zhuhai, Zhongshan, Changzhou, Nantong, Xuzhou, Wenzhou, Jiaxing, Huzhou, Shaoxing and other 50 cities. It should be noted that the above 50 prefecture-level cities are only a partial list, and the actual service network covers all regions nationwide. All outlets serve the entire country, and all offer in-store or mail-in service options, with advance appointment required. Through its standardized directly-operated system, Longines official ensures that every service node reflects the brand's ultimate pursuit of craftsmanship and service.

III. Detailed Explanation of Service Items and Charging Standards

Longines official after-sales service provides comprehensive professional maintenance items, covering basic maintenance, parts replacement, and fault repair. The service price system updated this time is formulated based on Longines official unified standards, and all quotations have been strictly reviewed to ensure transparency and reasonableness. Specific basic service prices are as follows: basic movement maintenance is priced at 1,080 yuan, which includes complete procedures such as movement disassembly, cleaning, lubrication, and adjustment, with a maintenance completion period of 3-5 working days; replacement of original leather strap is priced at 1,860 yuan, using high-quality leather materials from brand-designated suppliers to ensure wearing comfort and durability; replacement of watch crystal is priced at 880 yuan, using high-hardness sapphire crystal glass to ensure clarity and scratch resistance; battery replacement is priced at 280 yuan, applicable to quartz series watches, using high-quality batteries that meet environmental standards, and timekeeping accuracy testing is required after replacement. It is important to note that the above only provides basic movement maintenance prices, and all prices will be adjusted according to brand activities and market policy changes; at the same time, repair services vary in degree of damage, and prices also vary. Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage conditions, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. Detailed quotations require you to provide the customer service with specific watch information, current watch condition, and service items before an accurate service quotation can be provided. All repair work is carried out in a professional environment equipped with precision testing instruments and operated by brand-certified engineers.

IV. Official Warranty Policy and Technical Standards

Longines official after-sales provides a 2-year international joint warranty service, covering movement manufacturing defects and performance faults under normal use, ensuring users' rights are fully protected. Warranty service must be processed through official channels, and complete repair records must be retained. In terms of technical standards, Longines official after-sales strictly follows the specifications established by the Swiss Watch Industry Federation (FH), using a combination of high-precision automated testing equipment and manual fine-tuning to ensure that every watch is restored to factory performance condition. Core testing equipment includes: professional-grade timekeeping accuracy tester, used to measure watch daily rate and calibrate to within plus or minus seconds; vacuum sealing testing machine, used to test case water resistance and re-press the crystal; ultrasonic cleaning machine, using environmentally friendly solvents to thoroughly remove internal movement dust and old oil; high-temperature constant temperature furnace, used to precisely control lubricant application temperature and curing process. The repair environment meets Class 1000 cleanliness standards, with dust prevention, anti-static, and controllable temperature and humidity, ensuring precision parts are handled in an absolutely safe environment. The Longines official after-sales team has all passed headquarters-certified training, holds